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Privacy Policy


Welcome to Mental Health Matters 2. At MHM2, we are committed to respecting your privacy and ensuring that your personal information is protected. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal data.

Acknowledgement of Aboriginal and Torres Strait Islander Peoples

MHM2 acknowledges and pays respect to Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of land and waters throughout Australia, both past and present. We extend this acknowledgement to Aboriginal and Torres Strait Islander individuals who interact with our services.

Our Commitment to Inclusivity

MHM2 welcomes people of all ages and abilities, irrespective of culture, gender identity, race, religion, sexual orientation, and neurodiversity. We are dedicated to embracing diversity and addressing discrimination experienced by individuals and families with lived and living experiences in the areas of mental health, alcohol and other drug use, and criminal justice involvement.

Use of Personal Information

MHM2 may collect and use personal information for the following purposes:

  1. To provide support and services in the areas of mental health, alcohol and other drug use, and criminal justice involvement.
  2. To communicate with individuals and families seeking our assistance.
  3. To improve and enhance our services based on user feedback.
  4. To comply with legal and regulatory requirements.

Protection of Personal Information

We are committed to safeguarding your personal information and ensuring its confidentiality. MHM2 has implemented security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data.

Acknowledgement of Lived Experience (Peer) Workforces

MHM2 recognizes the expertise of Lived Experience (Peer) workforces and is dedicated to supporting their development. We value their unique perspectives and contributions to our organization and services.

Advocacy for Diversity and Inclusion

MHM2 advocates to ensure that the perspectives of a diversity of people with lived experience of mental health, alcohol and other drug challenges, and criminal justice involvement are meaningfully embedded across services and systems at all levels of decision-making. We work to create a more inclusive and equitable environment for all individuals.

Changes to Our Privacy Policy

MHM2 may update this Privacy Policy to reflect changes in our practices or in response to legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:


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